Communicating With ADCRR About Inmate

Constituent Services Office

Inmate related concerns should be addressed to the Constituent Services, Family and Friends Office only if a satisfactory response cannot be obtained through appropriate response levels as identified in the chart below.  The chart is contained within ADCRR's Department Order #124, "Constituent Services."

Inmate Related Topics and Appropriate Response Levels

Initial Contact Institutions (ASPCs) Offender Services Bureau Community Corrections Health Services
Topics Operational issues such as visitation, personal property, mail, discipline and security. Time Computation, Classification, Release Eligibility. Interstate Compact, movement. Supervision issues and conditions of supervision for offenders under community supervision, pre-release investigations. Medical, Dental and Mental Health issues.
Response Level Institutions Offender Services Bureau Community Corrections Health Services
Step 1 Deputy Warden Administrator Parole Manager Facility Health Administrator
Step 2 Warden Bureau Administrator Bureau Administrator Medical Services Administrator
Step 3 (Final) Constituent Services/Inmate Family & Friends Constituent Services/Inmate Family & Friends Constituent Services/Inmate Family & Friends Constituent Services/Inmate Family & Friends