Communicating With ADCRR About Inmate
Constituent Services Office
Inmate related concerns should be addressed to the Constituent Services, Family and Friends Office only if a satisfactory response cannot be obtained through appropriate response levels as identified in the chart below. The chart is contained within ADCRR's Department Order #124, "Constituent Services."
Inmate Related Topics and Appropriate Response Levels
| Initial Contact | Institutions (ASPCs) | Offender Services Bureau | Community Corrections | Health Services |
|---|---|---|---|---|
| Topics | Operational issues such as visitation, personal property, mail, discipline and security. | Time Computation, Classification, Release Eligibility. Interstate Compact, movement. | Supervision issues and conditions of supervision for offenders under community supervision, pre-release investigations. | Medical, Dental and Mental Health issues. |
| Response Level | Institutions | Offender Services Bureau | Community Corrections | Health Services |
| Step 1 | Deputy Warden | Administrator | Parole Manager | Facility Health Administrator |
| Step 2 | Warden | Bureau Administrator | Bureau Administrator | Medical Services Administrator |
| Step 3 (Final) | Constituent Services/Inmate Family & Friends | Constituent Services/Inmate Family & Friends | Constituent Services/Inmate Family & Friends | Constituent Services/Inmate Family & Friends |