Constituent Services

Regina Dorsey
Administrator
Constituent Services

If you wish to contact Constituent Services, please call (602) 364-3945 | In-State Toll-Free (866) 333-2039 or email us at [email protected].

Mission Statement

The Arizona Department of Corrections, Rehabilitation & Reentry Constituent Services office serves as a bridge between the Department and the community at large, providing a final resolution point for legitimate concerns regarding conditions of confinement, dissemination of useful and timely information, building community relationships, enhancing public awareness, promoting justice and positive change, and fostering respect for all while supporting the Department’s goals.

May 2023

ADCRR Visitation Update

ADCRR has updated Department Order 911; we invite you to review this Department Order at your convenience for significant updates, and to learn more about our commitment to positive visitation experiences.

ADCRR will be reinstating the food visits. The first scheduled food visit will be in celebration of Mother's Day. If you are interested in participating, please contact the specific unit visitation for further details of the actual date designated for this event.

Food visits will be limited to only a single 4 hour block per inmate and will be subject to a first come first serve basis.

The food container or ice chest cannot exceed 25 quarts in size. Food and containers including utensils must fit into the container. Beverage powders, tea, and coffee cannot be brought into visitation.

Please refer to Department Order 911 effective May 10, 2023 for further details on food visit regulations.

February 2023

ADCRR Visitation Update

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is pleased to inform family members, friends, and other visitors to our complexes that we have returned to our standard visitation schedules for all incarcerated individuals who are designated as Phase II and Phase III under ADCRR’s Earned Incentive Program.

In addition, the use of outdoor visitation areas has also been reinstated.

Please note that at this time, video visitations remain in place for incarcerated individuals who are designated as Phase I and food visits have not yet been reinstated.

All individuals incarcerated with ADCRR are placed in different phases in accordance with our Earned Incentive Program.

To learn more about ADCRR’s Earned Incentive Program, including details on Phase I, Phase II and Phase III, please see our policy online at the following LINK.

Should you have any questions regarding visitations, please reach out to our Family and Friends Liaison team by emailing us at [email protected], or calling (602) 364-3945 | In-State Toll-Free (866) 333-2039.