The Office of Continuous Improvement & Strategic Planning

The Office of Continuous Improvement’s (OCI) purpose is to deploy and embed the Arizona Management System across the Arizona Department of Corrections, Rehabilitation & Reentry. The Arizona Management System is an intentional, results-driven approach that enables every employee, at every level to reflect daily on how they did, find the waste, and decide how to do better going forward with sustainable progress. The OCI organization utilizes training, coaching and lean principles to drive continuous improvement in agency processes.

Additionally, the Strategic Planning Office is responsible for overseeing the agency strategic planning process and for ensuring that the agency Five-Year Strategic Plan and Master List of State Government Programs publications are updated annually and submitted to the Governor’s Office of Strategic Planning and Budget. The Office also produces a variety of agency reports, acts as the Auditor General Liaison, and assists with intergovernmental issues and policy development.