Medical Services

Medical Services oversees the Contract Monitoring Bureau and ensures that ADCRR’s healthcare providers comply with all aspects of their contracts and provide ADCRR’s inmate population with a quality system of healthcare, including medical, mental health, and dental services in accordance with all applicable laws, rules, and regulations; the American Correctional Association; the National Commission on Correctional Health Care; and ADCRR policies and procedures.

 

Medical Information Access Notice

State Facilities

Effective October 1, 2022, Arizona Department of Corrections, Rehabilitation & Reentry contracted with NaphCare to provide full service medical, mental health, and dental care to the inmates housed at the following prison complexes:

  • Douglas
  • Eyman
  • Lewis
  • Perryville
  • Phoenix
  • Safford
  • Tucson
  • Winslow
  • Yuma

For more information about NaphCare, please visit www.naphcare.com.

If you have concerns and/or issues of a medical nature or mental health nature concerning a family and/or friend incarcerated in one of the Arizona Department of Corrections, Rehabilitation & Reentry facilities listed above, please call (800) 341-7024 or send an email to [email protected].

 

Note: Please note that inquiries not related to health care will not be processed.

Due to the confidentiality of medical records, a release of information from the inmate may be required in order to provide specific details of any care, condition, or treatment plans.

Medical Records

To request copies of medical records for inmates incarcerated at one of the Arizona Department of Corrections, Rehabilitation & Reentry facilities listed above, you may call (833) 378-0555.

 

Note: There is a fee of $0.50 per page fee for medical records.

Contract Facilities

To discuss health care at one of the contracted prison facilities within the state, you may call that prison directly for health related information.

Medical Services Contract Monitoring Bureau

The Department created a Monitoring Bureau to follow the medical care and treatment of inmates after privatization of health services effective July 1, 2012. Responsibility and accountability for inmate health care is demanded now, as in the past. You may contact the Medical Services Contract Monitoring Bureau at: